How to manage and cancel script subscription
Manage your script subscription with ease and comfort!
Managing Your Subscription
You have the ability to manage your subscription directly from your profile section. Upon clicking on your profile, you will find a ‘Subscriptions’ tab on the left. This will open your subscriptions page, where you can select “Manage your subscription.” An OTP will be sent to your registered email address, granting you access to the self-service portal where you can update your subscription preferences.
Cancellation/Changing plans
Subscriptions via web can be managed via the Subscriptions tab on the user’s profile section. This takes the user to ChargeBee to manage the subscription.
Mobile subscriptions need to be managed via the respective app store or device:
- On mobile Android - Open Google Play Store app > Account (top right) > Payments and subscriptions > Subscriptions
- On mobile iOS - Device settings > Your Apple ID > Subscriptions
Annual mobile subscriptions will not be reimbursed after the cooling off period (a few days), they will need a manual repayment process to be followed if this is applicable to the scenario.